Preparing for Pickup
When picking up your cake, ensure there is a sizable, completely flat surface in your vehicle on which to place it. The cake must be kept at or slightly below room temperature (no higher than 74°F), away from direct sunlight, and always on a flat surface.
Pickup Responsibility
Please inspect your order upon pickup. Once your cake leaves our premises, it is considered accepted and in good condition. We are not responsible for any damage that occurs after pickup, including during transport or storage.
Transporting Smaller Cakes
It is generally not a problem for a client to transport smaller cakes. However, please remember that self-transporting any cake is entirely at your own risk.
Important Disclaimer
Failure to follow these guidelines may result in damage to the cake. Torta is not responsible for any damage that occurs to client-transported cakes once they have left the shop.